Getting started.
"The secret of getting ahead is getting started. The secret of getting started is breaking your complex overwhelming tasks into small manageable tasks, and then starting on the first one."
- Mark Twain
Case Studies
Production time slashed while morale shoots up.
The challenge:
A Fortune 500 health insurance company struggled to produce annual regulatory materials in a timely, efficient manner. The staff was especially frustrated by the heavy back-end work and the high number of revisions.
The solution:
Axia worked with the internal team to help refine the process. Axia's key recommendation was to consolidate two projects into one to avoid redundancies and streamline the process. Procedures were also incorporated to allow for continual process improvements over a three-year period.
The result:
Critical revisions were reduced by over 80%, from 108 pages to just 20 pages, and proactive front-end work replaced most of the back-end work. Staff time on the project was reduced by 19% and overall production time was reduced by 77%. In the second and third years, senior management was thrilled to share with Axia that the new process was still in place, group morale was high and everything continued to run smoothly.